Terms of Service
Terms and conditions for using our service
Terms of Service
These terms govern your use of our Chinese name generation service. By using our service, you agree to these terms and conditions.
Last updated: August 1, 2025
What You Can Do
Use our service to generate Chinese names, save your favorites, and share your generated names with others.
What You Cannot Do
Misuse our service, violate others' rights, or use generated names for illegal or harmful purposes.
Our Commitment
Provide reliable service, protect your privacy, and maintain the quality of our name generation.
Our Service
Chinese Name Generator is an AI-powered platform that creates personalized Chinese names based on your preferences, personality traits, and cultural considerations. Our service includes:
- • Free Generation: Limited daily name generation for non-registered users
- • Premium Features: Unlimited generation, personalized matching, and name saving for registered users
- • Cultural Education: Detailed meanings, pronunciations, and cultural context for generated names
- • Personal Collections: Save and manage your favorite generated names
Your Responsibilities
Acceptable Use
- • Use the service for personal, educational, or cultural purposes
- • Provide accurate information when creating an account
- • Respect intellectual property rights
- • Keep your account credentials secure
- • Report any technical issues or misuse
Prohibited Activities
- • Using generated names for fraudulent purposes
- • Attempting to reverse-engineer our algorithms
- • Sharing account credentials with others
- • Using automated tools to bulk-generate names
- • Violating any applicable laws or regulations
Intellectual Property and Generated Names
Your Rights to Generated Names
You have the right to use any Chinese names generated through our service for personal purposes. However, please note that traditional Chinese names are part of cultural heritage and cannot be exclusively owned by any individual.
Our Intellectual Property
The Chinese Name Generator platform, including our AI algorithms, website design, brand elements, and proprietary technology, remains our intellectual property. You may not copy, modify, or redistribute our platform or technology.
Cultural Respect
We encourage respectful use of Chinese names and understanding of their cultural significance. Generated names should be used with appreciation for Chinese culture and traditions.
Service Availability and Disclaimers
Service Availability
While we strive to maintain 24/7 service availability, we cannot guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control.
AI-Generated Content
Our Chinese names are generated by AI technology. While we strive for cultural accuracy and appropriateness, we recommend consulting with native speakers or cultural experts for important use cases.
No Warranties
Our service is provided "as is" without warranties of any kind. We do not guarantee the suitability of generated names for any specific purpose or their acceptance in all cultural contexts.
Payment and Credit Terms
💳 Credit System
One-time Purchase: $5 USD = 1,000 credits
Standard Generation: 1 credit per name
Premium Generation: 4 credits per name
Free Trial: 3 names daily (no registration)
Credits never expire once purchased
💰 Payment Terms
- • One-time payments only - no subscriptions or auto-billing
- • Secure payment processing through Creem.io
- • Credits delivered instantly upon successful payment
- • All prices in USD, taxes may apply based on location
- • Payment methods: Credit cards, debit cards, and other supported options
🔄 Refund Policy
- • 7-day satisfaction guarantee from purchase date
- • Refunds calculated based on unused credits only
- • Contact support@chinesename.club to request refund
- • Processing time: 5-7 business days to original payment method
- • No refunds after 7 days or for terms violations
⚖️ Credit Usage Rules
- • Credits deducted immediately upon name generation
- • View credit balance in your account dashboard
- • Credits are non-transferable between accounts
- • No cash value except through eligible refunds
🔧 Dispute Resolution
- • First contact: support@chinesename.club
- • Response time: 24-48 hours for all inquiries
- • Escalation available for unresolved issues
- • Good faith effort to resolve all payment disputes
Important Notice
All sales are final after the 7-day refund period. Please ensure you understand the credit system and generation costs before purchasing. For questions about our service, try the free daily generations first.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our service, legal requirements, or business practices. When we make changes:
- • We will update the "Last updated" date at the top of this page
- • For significant changes, we will notify users via email or service notifications
- • Continued use of our service after changes constitutes acceptance of new terms
- • You can always find the current version of our terms on this page
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification about your rights and responsibilities, please contact us. We're here to help ensure you understand and can comply with these terms.